Call Center Executive

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

The job will be a sales & customer service based full-time permanent job

Your main role would be to contact potential new advertisers and promote our products, plus offering our additional services to current advertisers

You will also be responsible for managing some of our advertisers’ accounts and advising them on how to improve the quality of their listings

Identify and develop new business opportunities

There will be traveling within Colombo district for client meetings

Qualifications

Previous account management experience

You will need to have a min. 1 year of experience working in a sales role

A proven track record of achieving your sales targets

Excellent customer service skills

You should be an enthusiastic individual who epitomises our ‘can do’ attitude for getting the work done

Be a team player and work as a team for the success of the company

A/L qualified

Ability to work independently and attend meetings on your own representing the company

A technically minded person with good knowledge of the Internet and Microsoft Office products

Have strong presentation and negotiation skills and can close deals independently

Good communication, written and analytical skills

Good command of written and spoken English and Sinhala

Salary 40,000.00 – 70,000.00

This job will be based at our Colpetty office.